Our Policies at Huerta's Orchard

Huerta's Orchard - Terms of Service

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Welcome to Huerta's Orchard! By making a purchase or interacting with us, you agree to the following terms and conditions.

 

1. General Information:

Huerta’s Orchard is a small, family-run business that offers gently-loved goods, including trinkets, costume jewelry, school supplies, toys, games, clothes, and bedroom decor. We are committed to sustainability, community support, and making a positive impact.

 

2. Payment Methods:

We accept the following forms of payment:

• Cash: In-person at sales events or meet-ups.

• Check: Payable to "Huerta's Orchard."

• Venmo: @huertasorchard (Please include your name & contact information)

• PayPal: paypal.me/huertasorchard 
  Payments must be completed in full by the time of our meeting exchange.

 

3. Meeting Location:

We can complete sales at Mission Bay’s Professional Building at 4295 Gesner St, Luna Grill parking in Balboa Mesa Shopping Center: 5401-5605 Balboa Avenue, San Diego, CA 92111 – from 3 PM to sundown and variable on weekends. If you reside in the 92111 or 92117 zip codes, we may deliver items directly to you or an agreed-upon location. To arrange a meeting, please contact us at huertasorchard@gmail.com or ‪(619) 836-0357‬.

 

4. Product Condition:

All items sold by Huerta’s Orchard are pre-loved and in good condition. We carefully curate our inventory to ensure quality and functionality. Please note that items may show gentle signs of wear, consistent with their second-hand nature.

 

5. Return Policy:

All sales are final. Due to the unique, gently-loved nature of our items, we do not offer returns, exchanges, or refunds. Please inspect your purchase carefully before completing the transaction.

 

6. Privacy and Data Protection:

We value your privacy. Any personal information collected during transactions (such as your name and payment details) is used solely for order processing and customer communication. We do not sell or share your information with third parties.

 

7. Limitation of Liability:

Huerta's Orchard is not responsible for any damages, loss, or injury resulting from the use of items purchased from us. Customers assume all risks associated with the purchase and use of second-hand goods.

 

8. Changes to Terms:

We may update these Terms of Service from time to time. Please check our website or contact us for the most current version.

 

9. Contact Us:

If you have any questions or concerns, feel free to reach out to us at huertasorchard@gmail.com.

Thank you for supporting our mother-daughter project and helping us make a difference in our community and the planet!

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Abandoned Cart Policy

If you add items to your cart but do not complete the purchase, Huerta’s Orchard will hold your cart for 48 hours. You will receive a reminder email immediately and a follow-up email after 24 hours. If the purchase is not completed within 48 hours from the time of abandonment, the items may be made available to other customers.

 

Return Policy

As a mother-daughter project rooted in sustainability and community, we put care and thought into every item we offer. Since our treasures are pre-loved and thoughtfully selected, we kindly ask that you keep the following in mind:

 

All Sales Are Final
 

Once a purchase is made, it’s yours to cherish and enjoy! We do not offer returns or exchanges, as each item has its own unique story and gently-loved charm.

We appreciate your understanding and your support of our mission to reduce waste and nurture a young athlete’s dreams. Your purchase makes a difference!

If you have any questions or need more information, feel free to reach out at huertasorchard@gmail.com.

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Privacy Policy

At Huerta's Orchard, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

 

1. Information We Collect:
We may collect personal information when you:

• Make a purchase or payment (e.g., name, contact details, payment method).

• Contact us via email or social media (e.g., email address or username).

 

2. How We Use Your Information:
We use your information to:

• Process your purchases and payments.

• Communicate with you regarding your order or any questions.

• Improve our customer experience and community engagement.

 

3. Sharing Your Information:
We do not sell or share your personal information with third parties, except as required by law. Payment details are handled securely through Venmo and PayPal, in accordance with their privacy policies.

 

4. Protecting Your Data:
We take reasonable precautions to protect your data, including using secure payment platforms (Venmo and PayPal) for transactions.

 

5. Your Choices:
You may choose not to provide certain information; however, this may limit your ability to make purchases or receive updates from us.

 

6. Updates to Our Privacy Policy:
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

 

7. Contact Us:
If you have any questions or concerns, please reach out to us at huertasorchard@gmail.com.

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Digital Product Policy

At Huerta’s Orchard, we may offer digital products such as printables, guides, or other downloadable content. By purchasing a digital product from us, you agree to the following terms and conditions.

 

1. Purchase and Access:

• Upon successful payment, you will receive a link to download the digital product.

• The link will be sent to the email address provided during the purchase process.

• Please make sure to download the product promptly, as links may expire after a certain period.

 

2. Refunds and Exchanges:

Due to the nature of digital products, all sales are final. Once the file has been downloaded or accessed, no refunds or exchanges will be offered. Please review product descriptions carefully before purchasing.

 

3. Usage and License:

• Purchased digital products are for personal use only.

• You may not share, resell, or distribute the file to third parties.

• Modifying, altering, or claiming ownership of the digital content is strictly prohibited.

 

4. Technical Support:

If you experience issues accessing or downloading your digital product, please contact us at huertasorchard@gmail.com. We will do our best to assist you.

 

5. Intellectual Property:

All digital products are the intellectual property of Huerta’s Orchard. Unauthorized reproduction or distribution is prohibited by law.

 

6. Updates to the Policy:

We may update this Digital Product Policy from time to time. Please check our website for the most current version.

 

7. Contact Us:

If you have any questions or need further assistance, feel free to reach out to us at huertasorchard@gmail.com.

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Our Values and Commitment

Huerta’s Orchard is more than just a small business; it’s a family project focused on sustainability, community support, and helping a young athlete pursue her passions. By purchasing from us, you are helping reduce waste, support local reuse, and fund activities like gymnastics, swimming, and rock climbing.

 

Safe and Convenient Pick-Up Locations:

To ensure safety and convenience, we will meet for point of sales at the following locations:

• Mission Bay Professional Buildings: 4295 Gesner, San Diego, CA – from 3 PM to sundown and on weekends.

• Balboa Mesa Shopping Center: 5401-5605 Balboa Avenue, San Diego, CA 92111 – from 3 PM to sundown and on weekends.

• Local Delivery: If you reside in the 92111 or 92117 zip codes, we may deliver items directly to you.

 

We value your safety and will always coordinate meeting details ahead of time. Please reach out via email if you have any concerns or special requests.

 

Sustainable Packaging:

At Huerta’s Orchard, we prioritize sustainability, even in our packaging. You will receive a cleaned item, but it may be packed with simple paper wrapping, a paper bag, or delivered by hand without additional wrapping or bags. By keeping our packaging minimal, we reduce waste and honor our commitment to the environment.

 

Supporting Local and Sustainability:

We believe that recirculating quality items not only helps support our goals but also makes a positive impact on the planet. Your purchase contributes to reducing production waste and keeps items out of the landfill.

 

Connect With Us:

Got a question? Want to know more about an item? Reach out to us at huertasorchard@gmail.com.